Shopping at Appliances on Lakeside – A True Richmond Tradition

Richmonders love their traditions.

We love to reminisce about enjoying barbecue sandwiches and limeade at Bill’s Barbecue or shopping at Ukrop’s.

Although those two local landmarks are no longer around, one Richmond tradition remains. Since 1954, many of us have been shopping for home appliances at 5418 Lakeside Avenue. Perhaps your grandparents bought their first stove, refrigerator, or washer and dryer at Lakeside Appliances.

Today, folks continue to enjoy the same integrity and exceptional customer service from a knowledgeable sales staff that the Francisco family, the store’s original owners, offered seven decades ago. When Tammy and Paul Kelley reopened the business as Appliances on Lakeside (AppliancesOnLakeside.com) in 2009, they continued the tradition in this authentic Richmond landmark. Tammy had previously been a sales consultant at Lakeside Appliances for many years. Both she and Paul continue to ensure that when you visit Appliances on Lakeside, you’ll be served by a sales team that is more interested in helping you make an informed decision, based on your specific needs, than simply trying to sell you an appliance that captures your attention.

During a recent visit to Appliances on Lakeside, Adam Knoff, one of the sales team’s expert consultants taught me so much. I had no idea of just how modern technology has so dramatically impacted this industry. Adam explained the benefits of that technology, which is found in their impressive lineup of products from such names as GE, Wolf, Speed Queen, Kitchen Aid, and Whirlpool just to name a few. There are things that today’s home appliances can accomplish that your mother or grandmother would never have dreamed possible.

Adam also explained the benefits of having Wi-Fi technology in that new oven, refrigerator, or even your gas grill. Perhaps you wish to preheat the oven as you head home from work or be alerted if the power goes off in your refrigerator while you’re away. You can do both (and more) with Wi-Fi. I’m barely scratching the surface here. There are so many time-, space-, and energy-saving innovations in today’s household appliances. These are not the things about which I had ever been educated when visiting one of the big-box stores.

“We want our customers to know that we are different,” Tammy says. “We pride ourselves on our expertise.”

Of course, the purchase of your appliance is just the beginning. The Kelleys are just as particular about who delivers and installs your appliance as they are about who sells it to you. They don’t just rely on anyone who happens to own a truck but use experienced teams that include licensed and insured contractors, electricians, and plumbers.

And in the ensuing years after your purchase, you can be assured that no one is better qualified to provide you with the service and the parts you need. In fact, they have perhaps the largest parts department in the Metro area.

“We want everyone who shops here to enjoy a great experience,” says Tammy. If you’re ready for such an experience, visit Appliances on Lakeside today.  AppliancesOnLakeside.com